simplisafe outdoor camera recording

I've tried to perform a soft reset (holding down the button for 10-20s) .Nada.. But SS doesnt care, the same that they dont care about their door lock not responding issues. To optimize battery life, SimpliSafe Outdoor Cameras enter a "deep sleep" mode when not in use. This process can take up to 10 seconds. Edit: talking about the outdoor camera obviously. And also depending on the angle, it might be having trouble discerning 'people' shapes. After youve released the button, wait for the camera to finish resetting. Item Description: Translate description Simplisafe Outdoor Camera Home Security System (873758) (All Computers and Electronics are untested and sold AS-IS. Delivery/mail notifications is a majority of the reason I got the camera in the first place, so trying to figure this out.To help increase the sensitivity of the monitoring inside the market activity zones (where packages are dropped/the mailbox), I tried changing the settings from "people only" to "all motion", but when I do this, it starts recording literally every movementoutsideof the set activity zones. The camera needs to be close to the house to use the internet. (Indoor) Camera Recording when System is Off | SimpliSafe Help Center Outdoor Cameras not connecting / Factory reset? : r/simplisafe I took packet traces from the WAP and when the camera disconnects from the Simplisafe internet server it is the camera sending the disconnect. If I turn notifications off for a while and then back on, it will stop. Have you already power cycled the camera by taking out the battery and reinserting? The same trick doesn't work for outdoor camera though. I have two of the units and work great. That right there should help SS zero in on the problem. If it is connected, your outdoor cam should pick up activity (someone walking by for example) up to 30 feet. A power cycle might bring it back to normal. Wired Video Doorbell Camera | SimpliSafe Nothing has changed on my WiFi. So you won't have to wait for a motion event to be captured in order to see what's going on. Ditto for me. April 7th) and it keeps "detecting motion" every few minutes or so. not the street). The audio quality is good, and recordings can be easily accessed and played back. Camera firmware updates are pushed to your device automatically. Using connection check strong signals and speed okay. So you mention that you've already taken out the battery to shut it down. I used to have problem pairing the simplisafe cam when 2.4Ghz/5Ghz are combine (default setting). Though you're right, there should be no difference in the camera when powered by AC, versus on battery alone. It started doing this tonight every 3 minutes. SimpliSafe Outdoor Camera review - Simplisafe $29.99 ea - 1 + Add to cart Outdoor Solar Panel If you click on a grid box, that is excluded from executing a motion being seen to stop recording. If the system is armed in Home Mode, the only times you should be getting a recording would be when someone disarms, and when there's an actual alarm. Are yours on battery? SimpliSafe cameras: Basic, but DIY friendly | SafeWise This is a great feature for those looking to keep a record of what is happening in their home or office. I deleted it from my home base and app, thinking it would be easy to re-setup. Built to work in snow or rain and from -4F to 122F. I have two outdoor cameras and, from the start, intended to have them run either on AC or the solar panel. Keep us updated if it starts to act up again. It appears to be working normally. By default, recorded videos are only visible to SimpliSafe owners. The SimpliSafe outdoor camera won't blow your mind with features, but it does offer some necessary functions. . SimpliSafe finally adds an outdoor camera to its 'whole home' security You can check the current version of your cameras in the Settings page of the SimpliSafe app. SimpliSafe cameras are high-quality and get the job done, but there aren't many choices. From a spec standpoint, the SimpliSafe Outdoor Camera covers most of the bases, although it depends on a connection to a third-generation SimpliSafe base station and keypad and cannot. I had it set for low motion detection and only the area immediately in front of the camera (i.e. Simplisafe cameras do have audio recording capabilities. I have an Orbi Pro mesh system and a . (I have a friend who clicked on those grid boxes where he wanted the camera to cover, which is the exact opposite on how it works. SimpliSafe offers a variety of outdoor cameras, so you can choose the one that fits your needs. Looking for an outdoor security camera? - SimpliSafe Outdoor camera has ver.1.7.3.312 All has been working well but in the last few weeks the outdoor camera does not record videos (Says No Video) or only records a few seconds. . So the Captain is right on the first bit - looking for possible issues with bandwidth and connectivity. Outdoor cam battery issue now wont connect | SimpliSafe Community I took the battery out and put it back in to force a "reboot" of the camera. Also, did you go into the app, go to the outdoor camera settings and trouble shoot based on what light colors and the state of the light (flashing, steady) on the camera? You can check in the Camera Settings page. Nothing blowing in the wind. There's no need to take action, other than to make sure that your camera is connected with a strong signal. Interactive plan: $24.99/month- This is the plan you'll need if you plan to use any video in your home security system with SimpliSafe. Entry Delay (After entering your home while the system is alarmed) Power Restored. SimpliSafe Extra Outdoor Camera Battery Pack. There are a lot of questions to ask, many causes which is why best to call support. Quite a shame that I paid 160 + the cost of the solar panel for it only to realise that a lot of people have reported the same issue and there is no clear solution/software update for it. SimpliSafe used to offer the flexibility of several different cloud recording plans. If yes, no connectivity issue. I actually think it's more than a little deceptive of Simplisafe to offer an outdoor camera kit for their indoor camera because it suggests the indoor camera can function as . COMPANY . From there, you can select a new duration in 30-second increments. It also doesn't offer simple features like privacy zones that prevent the camera from recording in certain areas (like over your neighbor's fence). But then I go through periods of phantom notifications starting again after notifications are back on. The outdoor cam costs $169.99, which for an outdoor camera is a great price. In early April 2022 there was a system update, but Ive not seen a camera update. With a built-in spotlight and HDR imaging, you can see what's happening in full color day or night. Also, did you go into the app, go to the outdoor camera settings and trouble shoot based on what light colors and the state of the light (flashing, steady) on the camera? Theres got to be a bug. does simplisafe have outdoor cameras - Outdoor Sports 21 . Though it is especially concerning that you're still getting triggers even when the camera is facing a wall, so there couldn't possibly be any actual triggers. When you release, the camera can be set up again like new from the SimpliSafe app. But it could also be a problem with the firmware itself. @peterjlee87 thanks for reporting. @sugakuga Okay, your opinion, but there can still be differences on how it performs when the power sources are different. You can do that by pressing the button in the back of the Outdoor Camera for 16 seconds. I have already reported this issue to our dev team, but we'll send it up again to let them know it's still happening. SimpliSafe Home Security Camera Review, Cost & Pricing in 2022 Outdoor camera did not record criminals | SimpliSafe Community Rugged and Rechargeable The SimpliSafe wireless outdoor camera features a white cylindrical housing with an IP65 rating to protect the camera from water and dust. Do Simplisafe Cameras Have Audio | Hearinnh Im experiencing this same issue and my cameras are on 1.7. Have you put the battery back in since then? With 1080p HD resolution, it can zoom in up to 8x, so you can see details like license plates and faces from up to 15 feet away. This item: SimpliSafe Wireless Outdoor Security Camera. You can do that by pressing the button in the back of the Outdoor Camera for 16 seconds. Award-winning protection for your front lawn, back yard, and everything in between. But it should have stopped when you disabled the Motion Sensing in the app. More updates are of course on the way. I also tried narrowing the vision field. 5 SimpliSafe Settings You Should Change - How-To Geek I took the battery out and put it back in to force a "reboot" of the camera. It is extremely annoying to have the spotlight switch on every few seconds while relaxing on the patio with the alarm off. Cameras are set to normal sensitivity, people only, the person must have walked across the field of view, connectivity tested this morning, and it is . You can check in the Camera Settings page. Im having the same problem triggering every 3 min. Wireless Outdoor Security Camera Features | SimpliSafe Help Center For me, this is only a nighttime issue. How can I get V19? You can check in the Camera Settings page. If your camera is already on 1.9, and you're still seeing this issue, please let us know here. SimpliSafe Cameras Reviewed for 2022 | SecurityNerd Depends on lighting conditions, tree limbs in the wind moving etc. Security Systems Outdoor Camera Indoor Camera Video Doorbell Pro Smart Lock. Maybe outdoor lamps or vents? I would think it should record "all motion" inside your activity zone parameters, but no idea why it would start recording outside of my marked zones?Has anyone else experienced this issue and found a good fix? Every 7 minutes it would trigger. Lost recording | SimpliSafe Community Discussions around our indoor camera, also known as the SimpliCam, happen here. Can SimpliSafe Cameras Be Used Outside? In the past, SimpliSafe gave its users the option to buy a "wet suit" for the indoor cam so users could use it outdoors. Both of my cameras have the SS AC adapters, very well built and designed, and work as expected. It features two WiFi antennas to ensure a strong connection with your router so you never miss a beat. In a different comment, you asked about updates to the cameras. It does not sound like your camera is behaving correctly. And also depending on the angle, it might be having trouble discerning 'people' shapes. Limits for Number of Outdoor and Indoor Cameras SimpliSafe's advertising says that with their Interactive Monitoring plan, you can have up to 10 cameras. If you call support, they should ask for you to download some clips and to send them or upload them where they can review. But it could also be a problem with the firmware itself. Want to stay connected without any downtime for charging? SimpliSafe Wireless Outdoor Security Camera review | TechHive Its probably a software issue. Snowing? When a live stream is initiated, the camera must first wake up and then connect to Wi-Fi and start the stream. I should note it was down to 60% so I would take the "3-6 months' with a grain of salt, although there have been at least 2 firmware updates that may have improved performance. I got up at 6:30 am and removed the battery from it. I have 2 outdoor cams and don't have this behavior, and work as expected. You can do that by pressing and holding the button in the back for 16 seconds. The company now offers just one, for $9.99 a month. But you can see what version your camera is currently on in the app, in the Camera Settings section. Heavy rain? It wouldn't stop recording. Outdoor camera not recording videos Got my SS system in Nov. 2021. I have two and they work fine. Wireless Outdoor Security Camera An ultra-wide 140 degree field of view in HD color night vision and a spotlight that shines when there's motion. In those conditions you can get frequent recordings and, based on what side of the house it is mounted, it can effect just one camera. That is, assuming that you're talking about the Indoor Camera, where the armed state is bound to the shutter setting. Pros: @utisme Camera firmware updates are pushed to your device automatically. Not to mention the lower battery life. User Triggered Recording. The two SimpliSafe outdoor cameras I have installed recorded nothing overnight, but they recorded me and the FedEx guy just fine in the same place yesterday evening. We'll be happy to help! Additional comment actions. Outdoor Cam recording every 3 minutes | SimpliSafe Help Center But you can see what version your camera is currently on in the app, in the Camera Settings section. Like maybe a flag waving in the wind. These outdoor cameras are terrible! For example, there isn't actually a SimpliSafe outdoor camera. SimpliSafe Security Camera Review: Outdoor, Doorbell, Indoor, Wireless Ive mentioned in many comments that I only have this issue at night. On the camera itself, it has a blinking blue light, showing that it's currently in record mode. Ive already called Simplisafe a couple of times about it. Introducing SimpliSafe's Wireless Outdoor Security Camera The shortest duration you can choose is 30 seconds and the longest is eight minutes. While both are now on AC, my first one had the battery for several weeks and it lasted through that fine. This weirdly only happens at night and I've set it to the lowest motion setting yet, it still happens. Also, most of the time the camera records these 3-minute videos, these videos do not upload, so there is nothing for me to see. Confirm or cancel alarms in seconds with Alarm Texts. No recording of the criminal. Next, the sensitivity setting. Does SimpliSafe have an outdoor wireless camera? SimpliSafe Outdoor Camera. What you need to know Outdoor Camera Firmware 1.9 is currently rolling out gradually to all units, and it includes updates that may resolve some cases here. Really hope that the devs are looking into creating a fix rather than just collecting complaints. @captain11 Clear night, no rain, no wind, temperature about 24 degrees F, camera connected to solar panel. I have the sensitivity set to low and "people". If you have set activity zones, than you must be connected. Mine does exactly the same thing. @davey_d How do we download this update to the camera? For some users, this may be overkill, and you can change that duration in the settings. It happened to me. A few questions, but at this point let me jump to the end and recommend a call support to trouble shoot. Unfortunately I am seeing the exact same issue, recording every other minutes, no video whatsoever! SimpliSafe Essentials Kit With this camera, you'll need at least a SimpliSafe base station to set up and view the camera's live feed any time on your phone via the SimpliSafe app. SimpliSafe cameras don't record 24/7. Also, with one unit doing this, it could be defective, where SS will replace it at no charge under the 3 year warranty. I just replaced with fully charged battery less than a week ago. You can set them to record when motion is detected, or you can set a schedule for them to record at specific times. So I charged and replaced battery again but camera still saying need to recharge battery. If your camera is already on 1.9, and you're still seeing this issue, please let us know here. $29.99$29.99. SimpliSafe Doorbell Camera Review [2022] | SecurityNerd Backed by optional 24/7 professional monitoring for fast police dispatch. What version of the firmware do you have? 2. SS should stop selling the cameras, when they know there's a built-in problem with them! Keep watch day and night with the SimpliSafe wireless outdoor security camera. Sometimes my outdoor camera records me leaving home, but doe NOT record my return via the same route. @wumbe do you have People Only mode turned on? From their support article, found by googling "reset simplisafe outdoor camera" without the quotes: You can also try hard-resetting your camera by pressing and holding the button for three seconds. Which cameras work with SimpliSafe? | Lens Angle After one night the battery is already dead. Camera doesn't record movement at night. : r/simplisafe - reddit Score Details. to only have it working for couple hours then break again The behavior is the same many blank recording to then eventually the No video, adjusted the motion to almost none created zone to almost 1 little center area just for testing purpose still the same, and I can for sure tell you still all started after the latest version 1.7 xxx. Now this could be big: Both are on AC power. Plus you can use the SimpliSafe App to get 10% off future add-on devices while you're subscribed to Interactive Monitoring! Has anyone had issues with their outdoor camera recordingoutsideof set activity zones? Maybe that is a sign of low battery. ( Bring it back please) now it just shows 1/4 mark. The $9.99 per month Self-Monitoring plan gives you unlimited recording for up to five cameras, while the $24.99 per month Interactive Monitoring plan gives you unlimited recordings for up to 10. After researching, I was able to pair using 2.4Ghz successfully (separate the band), and then updated the network to default setting, which live view will still work. But users can explicitly opt-in to the company's subscription-based monitoring service to make alarm-based recordings visible to. @bradmillerpe I suggest you call support and see if they can find a cause, or at least replace it. >>however, if motion detection is off, will it still record when in away mode?? What version of the firmware do you have? I still get occasional phantom notifications and sometimes it does not alert at all when someone walks right by it. The Connection Check tool in the SimpliSafe app will help determine if the camera is getting a good signal where it's located. Both of mine do. How many outdoor cameras can I have with SimpliSafe? SimpliSafe cameras record for 10 seconds if motion is detected, and if movement keeps happening, the cameras will continue to record after 10 seconds. We've made this change to improve customer privacy, as well as to decrease the number of events your system captures each daymaking it easier for you to see events and recordings of what matters the most! The Outdoor Camera does capture motion events, but you'll also have the ability to view the live stream of it from the SimpliSafe mobile or web app. Both of mine do. What version of the firmware do you have? But also, an update has been rolled out recently with some performance improvements that might help. SimpliSafe Security Camera Review 2022 | U.S. News Maybe outdoor lamps or vents? I had solar panels connected, so the batteries were fully charged. Computers may be missing parts. Duress Alarm. @jaimelogeman Let's try to determine what is different with our cameras. Cameras make a recording when the system is armed or disarmed regardless of the privacy shutter settings. How about a hard reset? As SSs outdoor camera is designed to operate either on battery or plugged in, Im sorry to say, but your idea is totally moot. Cameras are set to normal sensitivity, people only, the person must have walked across the field of view, connectivity tested this morning, and it is . The Outdoor Camera Home Security System comes with a Base Station, a Keypad, three (3) Entry Sensors, a Key Fob and two (2) Outdoor Cameras. Is there anything else to try or is the camera defective? Im tired of deleting dozens of 3 minute clips every morning. Unlike system updates, camera updates are all silent and automatic, so you may not notice that they've been applied. There's no need to take action, other than to make sure that your camera is connected with a strong signal. So in response to customer feedback we've made a few changes to the way SimpliSafe cameras record events. Disarming your SimpliSafe system. It also doesn't record/register movement to people walking on the sidewalks either in the daytime or at night. I think it wont, which defeats the purpose of the camera if the alarm is triggered, right? If so, it wouldn't be able to catch you if you were driving in, versus if you were walking in. An update on this issue. No luck. It's especially useful if your camera watches over high traffic areas, like a busy street. Outdoor camera did not record criminals | SimpliSafe Community There have been two so far this year. Starting March 5, 2021, recordings will no longer be triggered when arming your SimpliSafe system in either Home or Away Modes. I disable motion detect, but it still kept recording. This change will affect both SimpliCams and Video Doorbells. If so, it wouldn't be able to catch you if you were driving in, versus if you were walking in. @Woowee_oowee I have two outdoor cameras, both using the AC adapter so I don't worry about climbing ladders to swap batteries. It can function from-4 degree to 114 degrees F. SimpliCam is a smart HD camera that comes with an affordable price and unique features. We designed our doorbell to work flawlessly in any type of home old or new. Small enough to place almost anywhere Video Doorbell Pro clocks in at just 4.35 x 1.35 x 1.12 inches. SimpliSafe Outdoor Camera, or SimpliSafe Video Doorbell will record, store, and save motion clips to the cloud, allowing you to review footage of break-ins after the fact. SS sent me a replacement camera 6 weeks ago for this 3 minute problem. Which is when you would rely on the camera to work properly the most. The camera had this issue just yesterday(. I really thought Simplisafe would be much better than this. Amazon.com: SimpliSafe 7 Piece Wireless Outdoor Camera Home Security System - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant . SimpliSafe Wireless Outdoor Camera Review | Digital Trends Now I have a very solid Internet connection - it is 200 Mbps service but it regularly exceeds that for downloads and uploads are between 35 and 40 Mbps. I would suggest resetting your camera, in case it's a software issue. ive tried to change settings to no avail this has happened severall times i'm tired of pulling the battery! Mine is corded, but I get this same problem constantly. But if we're talking about the Outdoor Camera: at this time, that particular model is active at all times and does not respond to the armed state of the system. The SimpliSafe system has two-way audio on all of its cameras. And you'll receive motion alerts, view pre-recorded clips, and harness all of this camera's features if you sign up for a cloud video subscription. Thanks! I'm not sure you're seeing the exact same issue, since it sounds like the original poster is definitely still getting recordings. I couldn't stop it from recording every three minutes. See everything outside your home with SimpliSafe's outdoor camera. It's battery was 43% a couple of weeks ago when the percentage part worked. @captain11 I can only speak for myself, but I have seen no updates for the SimpliSafe outdoor camera. SimpliSafe Outdoor Camera Pairing Issue : simplisafe - reddit I had to change out both of the camera batteries at that time, because they depleted themselves taking phantom videos of absolutely nothing. Have you already power cycled the camera by taking out the battery and reinserting? This SimpliSafe outdoor camera seems to be garbage. It works much better. I already have the motion set to medium, and people only, and still, it was recording. At 3:00 am today one of my outdoor camera starting recording every 3 minutes. It's an incredible piece of technology that's engineered to work with our. Simplisafe Outdoor Camera Home Security System | Computers Here's what you can expect from it: HD (1080p) video; . [24/7 Recording] 1080P Wireless Home Security Camera System, 4 x 2MP Outdoor Bullet Cameras + 8CH NVR, CCTV Camera Set for Smart Motion Detection, Plug & Play, Remote Control, IP66 Waterproof . If you do call, please post your outcome here. No recording of the criminal. I like that it definitely increases the sensitivity when set to "all motion", but I don't like that it makes it record outside of the set activity zones. It was recording absolutely nothing moving. @jean6600 camera firmware updates are installed on your device automatically. Finally removed it from the system its useless to me when im not home to fix it what a waste. I turned off detect monition, but it still kept recording throughout out the night. O. ollie_s. SimpliSafe also sells an Outdoor Kit that covers the camera in a "wetsuit" to protect it from the elements and enable you to use your camera outdoors. Hm, okay. Camera recordings will still be triggered from other actions on your SimpliSafe system, including: If you have any questions or concerns about these updates, please contact customer support.

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